MGT-703
KNOWLEDGE MANAGEMENT
CASE STUDY ON
KNOWLEDGE MANAGEMENT AT WORLD BANK
SUBMITTED TO: SUBMITTED BY:
JOANNA DAI WAQAS ALI 11200695
Executive Summary
The main concept of this report is to discuss the concept of knowledge management and identify the existing knowledge reservoirs in World Bank. I will be focusing on Knowledge in people, Knowledge in artifacts and Knowledge in organizational entities. After that, I will be discussing the classifications of knowledge management in World Bank by using explicit or tacit knowledge, declarative and procedural knowledge and general, contextually specific and technically specific knowledge. Furthermore, the infrastructure used to support knowledge management will be discussed followed by knowledge management solutions. I will be discussing some challenges and giving some recommendations to be followed by knowledge management officer.
The objectives of the case study are
(a) To learn the thorough concept of knowledge management.
(b) To find the classifications of knowledge at World Bank.
(c) To learn how to use the concept of storing, sharing and communicate the knowledge.
Table of Contents
Contents Page No.
The Executive Summary
Introduction…………………………………………………………………………………. 4
General Knowledge reservoirs existing at World Bank …………………………….……… 4
Classifications of knowledge management
Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.
This chapter reviews the related literature on knowledge management. It is divided into five main sections. The first section presents conceptual framework for the study elucidating key concepts of the study. The second section discusses the theoretical framework where key theories informing the study are discussed. In this section knowledge management theories and models are discussed and linked to the study. Section three reviews a critical review of the existing literature on the subject of knowledge management. In this section empirical studies are interrogated and critiqued to identify important variables which are relevant in this study. The current international knowledge coordination systems and knowledge management best practices will be evaluated. The literature review ends with a discussion of knowledge management critical success factors (knowledge enablers) related to the objectives of this study. The need for top management commitment in knowledge management processes is examined. The effect of organizational
Between Marvin Bower, Ron Daniel, and Fred Gluck, who was the most effective strategic leader? Why do you think so?
With the benefit of hindsight, it is apparent that in the knowledge era, creating and leveraging knowledge is the business of business. By all available measures, the stock market is already providing handsome rewards to companies that successfully leverage their knowledge--a phenomenon that will almost surely grow in significance as knowledge-based organizations increase in size and number. A number of firms are anticipating this and looking to knowledge management to enhance, measure, and manage the knowledge of their employees and organizations more effectively.
McKinsey & Company was founded in 1926 as the Accounting and Engineering Advisors and it grew rapidly. The case describes the steps taken by McKinsey & Company to transform the firm into "snowball makers" and "snowball throwers."
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Knowledge Management can make a significant difference between ongoing or successful ventures of any organization in a world of accelerating change. Knowledge Management provides the ability to connect and cooperate complex ideas efficiently and can be beneficial even to expand when using strategic alliances. To make Knowledge Management work in an
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
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According to Lynch (2011), knowledge is known as a resource of the organization which has to be analyzed. The exploration of knowledge, helped in the creation of new knowledge, which opens up new opportunities for the organization. Knowledge does not only include data and information. It includes recorded information messages and discrete, observable facts about events that occur in an organization.
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Abstract - knowledge management is a discipline that seeks to improve the performance of individuals and organizations by maintaining and influencing the present and future value of knowledge resources. It is an amalgamation of plentiful endeavors and fields of study. This paper provides a framework for distinguishing the various tools like methods, practices and technologies available to knowledge management practitioners. It includes a summary of a number of key terms and concepts, illustrates the framework, imparting examples of how to use it and searching a variety of prospective areas.
We live in an age of unprecedented opportunity: If you 've got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out. But with opportunity comes responsibility. Companies today aren 't managing their employees 'careers; knowledge workers must, effectively, be their own chief executive officers. It 's up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years.To do those things well, you 'll need to cultivate a deep understanding of yourself- notonly what your strengths and weaknesses are but also how you learn, how you work with others, what
The following provides a critical review of Knowledge Management (KM) within Defence organisation. Defence is one of Australia’s largest organisations charged with the responsibility to defend Australia and its national interests. Defence is a unique environment which incorporates members of the Australian Defence Force (ADF (Army, Navy and Air Force)), Australian Public Servants (APS) and internal and external contractors. Defence has 11 major organisational groups. Defence organisation is spread nationally and internationally, its complex structure and size creates unique KM challenges.